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| IdealSF | Full-time | Fully remote
ACCOUNTING SPECIALIST (BILLING/COLLECTIONS)
Teamswell is a high-growth nearshore outsourcing company working for US companies. Our mission is to help small and medium-sized US businesses grow and become more profitable by having access to highly engaged, skilled, and experienced talent at a fair price, and to generate career opportunities for bilingual professionals in Latin America with fair compensation and professional and personal growth opportunities.
We are currently looking for a Billing and Collections Specialist who will manage all aspects of the billing and collections process, ensuring accurate and timely invoicing and payments. This role involves working closely with project managers and clients and requires strong attention to detail and communication skills.
In Teamswell every team member has an instrumental role and impact on the success of our business and our client’s success, so we seek to have highly motivated individuals who thrive in a fast-paced work environment, who are intelligent, eager to work hard, reliable, and able to communicate effectively with all levels of an organization. Our Billing and Collections Specialist will possess the skills and experience required, as well as a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. We value people who are good communicators, quick learners, scrappy about finding creative solutions to problems, and conscious of their work quality. We expect all our team members to deliver excellence in both technical expertise as well as in their everyday relationships with their team.
CORE RESPONSIBILITIES
· Generate and send out invoices to clients based on project milestones, contracts, and work completed. Verify all billing information for accuracy before submission.
· Work with Project Managers for final edits and approvals for billing.
· Monitor accounts receivable, proactively contact clients regarding past-due accounts, and resolve payment discrepancies.
· Reconcile accounts, identify and resolve any billing errors, and prepare regular reports on the status of collections.
· Serve as the primary point of contact for clients and internal teams on billing inquiries. Communicate effectively to maintain positive relationships while ensuring timely payments.
· Maintain organized and detailed records of all billing activities, client communications, and payment history.
· Assist with special projects, accounting procedures, controls, and documentation as needed.
· Identify and recommend improvements to billing and collections processes to increase efficiency and accuracy.
· Ability to attend weekly check-ins with the Supervisor.
REQUIRED EXPERIENCE
· Construction Billing experience - preferred but not mandatory
· AR/Collections
· Billing Invoices
· QuickBooks Experience – mandatory
· Ability to use Google Suite and QuickBooks Online.
· A minimum of five years of position-related experience.
· Ability to learn, implement, and help train staff regarding new technologies.
· Strong work ethic with ability to prioritize tasks and manage multiple deadlines effectively.
· Great organizational skills, with the ability to handle multiple projects with strong attention to detail while meeting strict deadlines.
· Able to work well alone and as part of a team
· Strong teamwork and collaboration skills
· Able to use, understand, and apply math skills applicable to the position
· Able to communicate effectively and professionally with others
· Demonstrate strong customer service skills and have a sales mindset
· Able to listen effectively and have the ability to resolve conflict in a positive, productive manner
· Must be dependable
· Must speak, read, and write English fluently
POSITION SCHEDULE DETAILS
- Full-time remote position
- Monday - Friday (40 hours/week) (MST/PST Timezones)
BENEFITS & PERKS
- Company-paid employee private health, emergency, basic life, and short-term disability insurance stipend.
- Internet and Electricity subsidy
- Coursera and EdX Education Bonus