Teamswell

REAL ESTATE VIRTUAL ASSISTANT

Teamswell is a high-growth nearshore outsourcing company working for US companies. Our mission is to help small and medium-sized US businesses grow and become more profitable by having access to highly engaged, skilled, and experienced talent at a fair price, and to generate career opportunities for bilingual professionals in Latin America with fair compensation and professional and personal growth opportunities.

We are looking for a highly organized and detail-oriented Real Estate Virtual Assistant to support the day-to-day operations of a Community Management Homeowners Association (HOA).

You will assist with various administrative tasks, ensuring the smooth running of community management and homeowner interactions.

In Teamswell every team member has an instrumental role and impact on the success of our business and our client’s success, so we seek to have highly motivated individuals who thrive in a fast-paced work environment, who are intelligent, eager to work hard, reliable, and able to communicate effectively with all levels of an organization. Our Real Estate Virtual Assistant will possess the skills and experience required, as well as a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. We value people who are good communicators, quick learners, scrappy about finding creative solutions to problems, and conscious of their work quality. We expect all our team members to deliver excellence in both technical expertise as well as in their everyday relationships with their team.

CORE RESPONSIBILITIES

·         Handle incoming emails and inquiries from homeowners and associations regarding

maintenance requests, modification submissions, and general community management support.

·         Manage appointment scheduling and coordination with board members, contractors, and service providers.

·         Maintain accurate records of community assessments, maintenance requests, and

homeowner communications.

·         Assist with document preparation, including reviewing governing documents and

compliance-related materials.

·         Coordinate real estate sales and closing documentation, ensuring timely submission of required information.

·         Update the community portal with announcements, news, and relevant resources for

homeowners.

·         Process and follow up on modification requests and maintenance issues.

·         Ensure timely and accurate responses to customer inquiries, prioritizing tasks efficiently.

·         Help manage financial documentation, invoices, and HOA payments as necessary.

REQUIRED EXPERIENCE

·         Previous experience in virtual assistant or administrative roles (experience with

community or HOA management is a plus).

·         Strong attention to detail, particularly when managing legal and financial documents.

·         Excellent communication and interpersonal skills, able to work with diverse homeowners and association boards.

·         Tech-savvy with experience using online community management portals, CRM

software, and basic office tools like Google Workspace or Microsoft Office.

·         Ability to manage multiple priorities and stay organized in a fast-paced environment.

·         Familiarity with real estate or legal documentation is beneficial.

·         Available to work during Eastern Time Zone business hours to accommodate our clients’ needs.

POSITION SCHEDULE DETAILS

• Full-time remote position
• Monday - Friday (40 hours/week)

BENEFITS & PERKS

• Internet and Electricity subsidy 
• Employee private health, emergency, basic life, and short-term disability insurance stipend.
• And more…