Teamswell

PRACTICE MANAGER

Teamswell is a high-growth nearshore outsourcing company working for US companies. Our mission is to help small and medium-sized US businesses grow and become more profitable by having access to highly engaged, skilled, and experienced talent at a fair price, and to generate career opportunities for bilingual professionals in Latin America with fair compensation and professional and personal growth opportunities.

We are looking for a Practice Manager to provide personal and professional support to Entrepreneurs and Expert EOS Implementers. Managing a thriving consulting practice, various commercial ventures, and passion projects.

In Teamswell every team member has an instrumental role and impact on the success of our business and our client’s success, so we seek to have highly motivated individuals who thrive in a fast-paced work environment, who are intelligent, eager to work hard, reliable, and able to communicate effectively with all levels of an organization. Our Practice Manager will possess the skills and experience required and a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. We value people who are good communicators, quick learners, scrappy about finding creative solutions to problems, and conscious of their work quality. We expect all our team members to deliver excellence in both technical expertise as well as in their everyday relationships with their team.

CORE RESPONSIBILITIES

·         Build strong relationships with external senior leaders, industry experts, and clients

·         Provide tactical customer service to all clients and external stakeholders

·         Manage the sales funnel, regularly booking new consulting sessions that meet monthly sales goals

·         Maintain internal and external client information and records

·         Coordinate meetings

·         Invoicing

·         Assist with project presentations

·         Attend Zoom meetings & take detailed notes when necessary

·         Partner with key internal and external stakeholders

·         Coordinate various personal projects

·         Manage sensitive and complex calendars, resolve conflicting demands, coordinate meeting logistics for participants, and provide the necessary documentation.

·         Manage internal and external communication in a timely and efficient manner, email and phone

·         Balance shifting priorities and deadlines

·         Anticipate Jonathan’s needs

REQUIRED EXPERIENCE

·         Bachelor’s Degree or relevant combination of education and experience

·         30 hours a week, regular business hours 8-5 EST

·         Highly organized with strong attention to detail

·         High level of business acumen and ability to make sound judgment calls

·         Customer service oriented with an emphasis on a positive attitude and enthusiasm

·         Independent with the ability to work with little oversight

·         Action-oriented

·         Advanced writing and communication skills

·         Proficient in G Suite & Asana

 POSITION SCHEDULE DETAILS

• Full-time remote position
• Monday - Friday (40 hours/week)

BENEFITS & PERKS

• Company-paid employee private health, emergency, basic life, and short-term disability insurance
• Internet and Electricity subsidy