Teamswell

SALES ADMINISTRATOR

Teamswell is a high-growth nearshore outsourcing company working for US companies. Our mission is to help small and medium-sized US businesses grow and become more profitable by having access to highly engaged, skilled, and experienced talent at a fair price, and to generate career opportunities for bilingual professionals in Latin America with fair compensation and professional and personal growth opportunities.

We are currently looking for a Sales Administrator who plays a critical role in driving operational excellence across the company's Sales and Marketing team. This team member supports the Director of Sales & Marketing through precise calendar coordination, accurate quoting and contract support, CRM data maintenance, and lead management. This role is ideal for someone who is detail-oriented, tech-savvy, process-driven, and thrives in a collaborative, fast-paced environment.

In Teamswell every team member has an instrumental role and impact on the success of our business and our clients’ success, so we seek to have highly motivated individuals who thrive in a fast-paced work environment, who are intelligent, eager to work hard, reliable, and able to communicate effectively with all levels of an organization. Our Sales Administrator will possess the skills and experience required, as well as a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. We value people who are good communicators, quick learners, scrappy about finding creative solutions to problems, and conscious of their work quality. We expect all our team members to deliver excellence in both technical expertise as well as in their everyday relationships with their team.

CORE RESPONSIBILITIES

CALENDAR & MEETING COORDINATION

• Manage calendar for the Director of Sales & Marketing

• Schedule internal sales meetings

• Schedule sales demos and prospect meetings

QUOTE & CONTRACT SUPPORT

• Create and update sales quotes, including new quotes, additions/removals, terminations, and on-premise pricing

• Update and resend contract addendums (e.g., adding/removing users)

• Assist with contract updates related to price increases (as requested)

PRICING & CUSTOMER COMMUNICATIONS

• Support price increase communications to customers

 • Assist with follow-up and tracking related to pricing changes

CRM MANAGEMENT

• Enter and maintain lead and contact records in CRM

• Update opportunity and account information

• Perform regular CRM cleanup and data hygiene

• Monitor inbound leads and route them to the appropriate sales team members SALES & MARKETING REPORTING

• Update Sales & Marketing L10 scorecard

• Prepare weekly and monthly sales reports

 • Assist with marketing performance reporting

SALES ENABLEMENT & MARKETING SUPPORT

• Manage and maintain sales collateral library

• Coordinate shipping of sales literature and materials for conferences (if local)

 ▪ Create shipping labels

▪ Coordinate shipping, pickups, etc.

• Support social engagement activities (reposting, liking and sharing company content)

REQUIRED EXPERIENCE & QUALIFICATIONS

·       2-5 years of experience in sales administration, sales operations, or a similar administrative role supporting a sales or marketing team

·       Working with CRM systems and maintaining accurate sales data

·       Supporting the sales team in quoting, contract updates, and customer communications

·       Microsoft Office (Outlook, Excel, Teams, etc.)

·       Strong organizational and time management skills with exceptional attention to detail

·       Proficiency in Microsoft Office

·       Experience working with CRM systems (Dynamics, HubSpot, or similar platforms)

·       Ability to manage multiple priorities and deadlines in a fast-paced environment

·       Strong written and verbal communication skills